Operational Manager Club & Events

We seek a dedicated operational manager to oversee the planning and execution of club and event operations at GBU. In this role, you will ensure the smooth running of all club and event activities, from coordinating logistics to managing staff and vendors.

Key Responsibilities:

• Coordinate and oversee the tasks led by (floor) managers across all GBU locations (Supperclub, Bar Rouge, Supperclub Cruise), resolving issues as they arise.
  
• Assist managers during understaffing or busy periods, and occasionally perform floor manager duties independently.
• Ensure compliance with standards regarding the presentation, appearance, and atmosphere of guest areas, product quality, hospitality, and events.
• Oversee club operations, including door policy, atmosphere, and cash handling.
• Train, motivate, and support (floor) managers and staff, conduct evaluations, and manage performance reviews.
• Monitor financial targets, analyze monthly figures, and adjust plans accordingly in collaboration with managers and the board.
• Supervise staff schedules and control personnel costs.
• Handle recruitment, training, and onboarding of staff, and ensure proper equipment and resources are available.
• Stay up-to-date on industry trends and make recommendations for improvements.
• Ensure safety procedures are followed and coordinate regular evacuation drills.

If you are a detail-oriented individual with strong organizational skills and a passion for creating memorable experiences, we would love to hear from you. Join our team at GBU and play a key role in shaping the success of our club and events operations.

You've got what it takes?

• Proven experience in hospitality management, ideally in a multi-location setting.
• Strong leadership and people management skills.
• Ability to quickly resolve operational issues under pressure.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple tasks across different venues.
• High attention to detail, maintaining standards for guest experience and staff performance.
• Knowledge of current hospitality and nightlife trends.
• Flexibility to work nights, weekends, and during events.
• Knowledge of health and safety regulations, with experience enforcing protocols.